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Verloop.io
by Magiclane App Services Private LimitedMicrosoft 365Paid
Automates customer support across WhatsApp, web, in-app, Facebook Messenger, and other channels.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAutomation
UPDATED ON MARKETPLACE
What it does
Verloop.io automates customer support conversations across channels and languages. It responds to customer queries, connects with backend infrastructure, and can hand conversations from a bot to an agent. Businesses use it for subscription renewals, post-sales queries, refunds, and policy re-issuance.
Key capabilities
from the Microsoft Marketplace listingMultichannel support
Runs customer support across WhatsApp, web, in-app, Facebook Messenger, and other channels.
Multilingual conversations
Provides customer support in 30+ languages.
Backend connectivity
Connects customer responses with business backend infrastructure to answer queries and address reported problems.
Agent handoff
Transfers conversations from a bot to an agent through its agent chat module.
Machine learning
Uses machine learning and Natural Language Processing to interpret customer problems and generate responses.
Use cases
- Businesses use it to manage subscription renewals.
- Businesses use it to generate refunds and re-issue policies.
- Businesses use it for post-sales customer queries.
In the catalog
251 plugins in Automation
Price distribution: 9 free, 7 freemium, 143 paid, 92 price not published
Pricing & deployment
Platform
Microsoft 365
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Verloop.io is the world’s leading Customer Support Automation platform. We enable businesses to deliver delightful support conversations across channels. We have helped businesses automate customer support across channels and have processed over 2 Billion queries from customers across its clients, with over 100 …»
Official marketplace listing
Marketplace
Publisher
Magiclane App Services Private Limited
Updated on marketplace
Facts verified