ValueFirst Business Messaging

by Spritle SoftwareMicrosoft 365Paid

Connects SMS and WhatsApp messaging with Microsoft Dynamics 365 Marketing for customer communications and journeys.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
ValueFirst Business Messaging — screenshot from the Microsoft Marketplace listing

What it does

Connects SMS and WhatsApp messaging with Microsoft Dynamics 365 Marketing. It supports outbound messages, inbound replies, and customer journeys triggered by message keywords. SMS and WhatsApp templates can include customer names, while WhatsApp messages can include images, videos, and URLs. The listing also describes reporting, analytics, and SMS fallback when the primary channel has issues.

Key capabilities

from the Microsoft Marketplace listing

SMS messaging

Sends customizable SMS notifications through the ValueFirst Messaging connection.

WhatsApp messaging

Sends WhatsApp messages with templates and media such as images, videos, and URLs.

Message personalization

Adds customer data such as first and last names to message templates.

Inbound messaging

Receives inbound messages and triggers customer journeys from specified keywords.

Message reporting

Provides reporting and analytics for message performance.

SMS fallback

Switches to SMS through the ValueFirst fallback option when the primary communication channel has issues.

Use cases

  • Customer journeys can respond to inbound message keywords.
  • Marketing campaigns can use SMS and WhatsApp across customer communication channels.

How it compares

ValueFirst Business Messaging and B2F Advanced Notification Management are both paid cloud listings. ValueFirst Business Messaging was updated on November 23, 2024, while B2F Advanced Notification Management is listed with an update date of Jul 2026. DMS-365 (Dealer Management System) is also a paid cloud listing and is listed with an update date of Nov 2024.

NamePricingDeploymentUpdated
ValueFirst Business Messagingthis pluginPaidCloud
B2F Advanced Notification ManagementPaidCloud
DMS-365 (Dealer Management System)PaidCloud

In the catalog

328 plugins in Dynamics 365 · Analytics

Price distribution: 6 free, 11 freemium, 302 paid, 9 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Dynamics 365
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Integrating ValueFirst Messaging with Microsoft Dynamics 365 Marketing empowers you to elevate the customer experience by employing automated messaging strategies that guide customers towards informed decisions. Enhance your outreach by connecting with a broader audience through their preferred communication channels …»

Official marketplace listing

Publisher
Spritle Software
Updated on marketplace
Facts verified

Tags

whatsappmessagingsmsvaluefirstbusiness