Route Mobile Omnichannel app for Salesforce
Manage SMS, WhatsApp, voice and other customer communications within Salesforce.
Route Mobile LtdPaid
Ushur
by Ushur Inc.,SalesforcePaid
Automates customer journeys, workflows, and front- and back-office processes across channels in Salesforce Platform.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYProductivity
UPDATED ON MARKETPLACE
What it does
Ushur uses artificial intelligence, bots, and visual drag-and-drop tools to automate customer journeys, workflows, and processes. It supports automation across text, web, voice, social, email, and machine-to-machine channels. The platform works with existing backend systems, including legacy and homegrown systems, and provides tools to design, deploy, manage, and track automations.
Key capabilities
from the Salesforce AppExchange listingJourney automation
Automates customer journeys, workflows, and processes.
Multichannel automation
Runs automations across text, web, voice, social, email, and machine-to-machine channels.
Visual workflow tools
Provides visual drag-and-drop tools for designing automations.
Backend system connectivity
Works with existing backend systems, including new, legacy, and homegrown systems.
Automation management
Provides functions to deploy, manage, and track automations.
How it compares
Route Mobile Omnichannel app for Salesforce unifies conversations, workflows, and automation in one Salesforce interface, while Ushur describes visual tools that automate front- and back-office work across multiple channels and existing backend systems. Action:AI for Salesforce combines Salesforce with OpenAI technology for automated actions and an assistant, whereas Ushur describes automation of customer journeys, workflows, and processes using bots and visual tools.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Route Mobile Omnichannel app for Salesforce | Paid | Cloud | |
| Action:AI for Salesforce - AI-powered Automated Actions and Assistant | Paid | Cloud |
In the catalog
1,106 plugins in Salesforce Platform · Productivity
Price distribution: 265 free, 166 freemium, 675 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Born in the cloud and built for the enterprise, Ushur is an intelligent automation platform that automates work and conversations. Ushur believes the experiences of customers, employees and partners will be transformed when we remove friction and tedium from everyday tasks. Using artificial intelligence and bots …»