Automated CSAT Survey
Automates customer satisfaction surveys and stores responses in Salesforce.
Dean Infotech Pvt LtdFree
UserEvidence
by UserEvidence IncSalesforceFreemium
Collects and curates customer evidence for marketing and sales teams in Salesforce Platform.
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYMarketing
UPDATED ON MARKETPLACE
What it does
UserEvidence collects customer feedback through surveys sent during the customer lifecycle. Its curation tools find testimonials, create quantified ROI statistics, and identify customer advocates. The resulting evidence can be shared with go-to-market teams as branded marketing assets, custom collections, or through integrations with other tools.
Key capabilities
from the Salesforce AppExchange listingLifecycle feedback surveys
Surveys collect customer evidence throughout the customer lifecycle.
Testimonial curation
Curation tools help find and organize customer testimonials.
ROI statistics
The platform creates quantified statistics about customer return on investment.
Advocate identification
Curation tools identify customer advocates.
Evidence distribution
Customer evidence can be shared as branded marketing assets, custom collections, or through integrations with other tools.
Use cases
- Marketers can gather proof points for product differentiation.
- Sales teams can access customer evidence for product value discussions.
Who it's for
Marketing and go-to-market teams.
How it compares
UserEvidence collects lifecycle feedback through surveys, curates testimonials and quantified ROI statistics, and identifies advocates. RO Innovation | Customer Reference Management provides a central library of reference customer contacts and content for sales and marketing activities. Base focuses on cross-channel customer and user outreach plus advocacy, adoption, growth, reference, and case study collection.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Freemium | Cloud | |
| RO Innovation | Customer Reference Management | Paid | Cloud |
In the catalog
210 plugins in Salesforce Platform · Marketing
Price distribution: 57 free, 33 freemium, 120 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Freemium
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What the vendor says
«UserEvidence is the customer evidence platform for GTM teams. UserEvidence makes it easy to collect customer feedback throughout the customer lifecycle, curate the best proof points, and share it with your GTM teams to use. Collect customer evidence via UserEvidence surveys sent throughout the customer lifecycle. Then …»