User Adoption

by Dynamics InnovationMicrosoft 365Paid

Monitors Dynamics 365 Customer Engagement usage, license allocation, and security-role access.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
User Adoption — screenshot from the Microsoft Marketplace listing

What it does

User Adoption provides dashboards for reviewing Dynamics 365 Customer Engagement activity and license assignments. Team managers can view a 30-day usage chart and receive reminders at 30, 60. The app can remove an unused Azure Active Directory license, notify the service desk by email, and create an incident to record the change. Additional dashboards show inactive users, license consumption, and available, assigned, and consumed license units.

Key capabilities

from the Microsoft Marketplace listing

Team usage dashboard

Displays Dynamics 365 Customer Engagement activity for a team.

Thirty-day usage chart

Shows team Dynamics 365 Customer Engagement utilization over the last 30 days.

License removal workflow

Allows a manager to remove an unused license from Azure Active Directory and trigger service desk follow-up.

License allocation views

Shows available, assigned, and consumed Dynamics 365 Customer Engagement license units.

User consumption view

Identifies which users consume more of each license.

Security-role monitoring

Provides monitoring for access to the appropriate security role.

Who it's for

The app is for team managers and teams managing Dynamics 365 Customer Engagement operations.

How it compares

User Adoption is a paid, cloud-deployed add-in, as are Stock Management For Dynamics 365/CRM Sales and Security module for Dynamics 365 Finance and Operations. User Adoption focuses on Dynamics 365 Customer Engagement activity, license allocation, and security-role monitoring. Stock Management For Dynamics 365/CRM Sales references stock management, while Security module for Dynamics 365 Finance and Operations references security functions in their names.

NamePricingDeploymentUpdated
User Adoptionthis pluginPaidCloud
Stock Management For Dynamics 365/CRM SalesNot in catalog
Security module for Dynamics 365 Finance and OperationsPaidCloud

In the catalog

328 plugins in Dynamics 365 · Analytics

Price distribution: 6 free, 11 freemium, 302 paid, 9 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Dynamics 365
Deployment
Cloud
Pricing
Paid

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What the vendor says

«This App is a must to have if your team is managing Dynamics 365 Customer Engagement in operations. It is very tedious to get the correct numbers of users who are using D365 CE actively. Build on Dynamics 365 Customer Engagement, Azure Active Directory and Microsoft Graph. • The team manager dashboard to monitor the …»

Official marketplace listing

Publisher
Dynamics Innovation
Updated on marketplace
Facts verified

Tags

dynamics365customerengagementlicensemanagementanduseradoptionsales