Unsubscribe Link

by Salesforce LabsSalesforceFree

Adds an unsubscribe confirmation flow in Nonprofit Cloud and records contacts or leads that opt out.

Facts verified appexchange.salesforce.comAd-free rankings
PRICINGFree
DEPLOYMENTCloud
CATEGORYMarketing
UPDATED ON MARKETPLACE
Unsubscribe Link — screenshot from the Salesforce AppExchange listing

What it does

Displays a confirmation screen after a recipient selects the unsubscribe link. The flow finds contacts and leads with the email address, or with that address as the preferred email when Nonprofit Success Pack is in use, and marks matching records as Email Opt Out. It also adds a custom object record for each opted-out record and sends an immediate confirmation email by default.

Key capabilities

from the Salesforce AppExchange listing

Unsubscribe confirmation

A screen flow asks the recipient to confirm the unsubscribe request.

Record matching

The flow searches contacts and leads by email address, including preferred email addresses when Nonprofit Success Pack is in use.

Opt-out status update

Matching contacts and leads receive the Email Opt Out status.

Opt-out record logging

The process adds a custom object record for every contact or lead marked as opted out.

Confirmation notification

The email address owner receives one confirmation email immediately unless that step is removed from the process.

In the catalog

5 plugins in Nonprofit Cloud · Marketing

Price distribution: 2 free, 3 paid

Pricing & deployment

Platform
Salesforce
Product
Nonprofit Cloud
Deployment
Cloud
Pricing
Free

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What the vendor says

«When the recipient clicks to unsubscribe, a screen flow asks them to confirm their wish to unsubscribe. Then the flow will look for all contacts and leads who have this in the Email field or as their preferred email address (if you're in Nonprofit Success Pack). All contacts or leads who meet that requirement will be …»

Official marketplace listing

Publisher
Salesforce Labs
Updated on marketplace
Facts verified