Tilde.AI

by TildeMicrosoft 365Paid

Provides multilingual virtual assistants for customer support in Outlook.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
Tilde.AI — screenshot from the Microsoft Marketplace listing

What it does

Provides virtual assistants for customer support across text and voice channels. Supports guided and free-form dialogue scenarios. Uses machine learning to determine customer intent and provide suitable answers. The assistants support multiple languages and can include a 3D avatar.

Key capabilities

from the Microsoft Marketplace listing

Customer support assistants

Provides virtual assistants for customer support workflows.

Guided dialogue scenarios

Supports guided dialogue scenarios for virtual assistant interactions.

Free-form dialogue scenarios

Supports free-form dialogue scenarios for virtual assistant interactions.

Multilingual support

Offers virtual assistants that support multiple languages.

Intent detection

Uses machine learning algorithms to determine customer intent.

Text and voice channels

Supports communication through text and voice channels.

Use cases

  • Enterprise customer support requiring 24/7 availability.
  • Customer support for government institutions.

Who it's for

Enterprises and government institutions.

In the catalog

145 plugins in Outlook · Customer Service

Price distribution: 3 free, 5 freemium, 80 paid, 57 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Outlook
Deployment
Cloud
Pricing
Paid

More from Tilde

Similar plugins in Outlook · Customer Service

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What the vendor says

«Tilde.AI is a smart virtual assistant platform for customer support. Intelligent virtual assistant platform with cutting edge natural language understanding for customer support. Tilde.AI is best for enterprises and government institutions that need 24/7 customer support with high degree of accuracy and …»

Official marketplace listing

Publisher
Tilde
Updated on marketplace
Facts verified

Tags

chatbotvirtualassistantconversationaltilde