Text

by Approved ContactMicrosoft 365Price not published

Connects customer and partner SMS with Microsoft Teams for two-way replies from Teams.

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PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
Text — screenshot from the Microsoft Marketplace listing

What it does

Text bot forwards incoming customer and partner messages to Microsoft Teams. Replies written in Teams are sent back to the original mobile number. Mobile participants do not need another app or a Teams sign-in. A leased text number from Approved Contact is required.

Key capabilities

from the Microsoft Marketplace listing

SMS to Teams

Forwards incoming text messages to Microsoft Teams.

Teams reply routing

Sends replies written in Teams back to the originating mobile number.

Workflow connections

Connects text messaging with other applications and bots through communication workflows.

Use cases

  • Candidates can text to arrange video interviews.
  • Customers can text to create product support tickets.
  • Text messages can be used to schedule university professor office hours.
  • Text messages can be used to report maintenance requirements for public roads.

In the catalog

950 plugins in Microsoft Teams · Collaboration

Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published

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What the vendor says

«Text bot allows your customers and partners to send text messages into your business that get delivered into Microsoft Teams. Your replies to their text messages are typed into Teams then our Text bot sends your replies to the text number it was received from. We allow your customers and partners to interact using …»

Official marketplace listing

Publisher
Approved Contact
Updated on marketplace
Facts verified