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Symphony Messaging
by Symphony Communication Services LLCMicrosoft 365Paid
Connects Microsoft Teams with Symphony Messaging for external-channel and internal conversations.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
What it does
The app brings Symphony Messaging conversations into Microsoft Teams. It supports contact with external parties through WhatsApp, WeChat, and SMS, and connects users with 500k financial professionals. It also supports Symphony internal chats and extends bot functions beyond the Symphony platform. Firm-level permissions and audit trails are provided; use requires Microsoft Teams and Symphony Messaging accounts.
Key capabilities
from the Microsoft Marketplace listingExternal channel messaging
Supports communication with external parties through WhatsApp, WeChat, and SMS.
Financial professional access
Provides connections to 500k customer-verified financial professionals through Symphony Messaging.
Bot function expansion
Extends bot capabilities beyond the Symphony Messaging platform.
Internal Symphony chats
Allows chats with internal colleagues on Symphony Messaging from Microsoft Teams.
Firm-level permissions
Supports permissions managed at firm level.
Communication audit trails
Provides audit trails for communications.
Use cases
- A team can contact external parties on consumer messaging channels while working in Microsoft Teams.
- Users can keep internal Symphony Messaging conversations within the Microsoft Teams interface.
In the catalog
950 plugins in Microsoft Teams · Collaboration
Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Leverage Symphony’s powerful messaging capabilities directly from Microsoft Teams. By adding the Symphony Messaging app to Microsoft Teams, users can: • Message external parties on consumer channels such as WhatsApp, WeChat and SMS, without sacrificing compliance • Connect to 500k customer verified financial …»
Official marketplace listing
Marketplace
Publisher
Symphony Communication Services LLC
Updated on marketplace
Facts verified