Solarwinds Service Desk
Microsoft Teams integration for SolarWinds Service Desk that removes manual ticket creation for Service Desk technicians.
Solarwinds Service DeskPrice not published
SuperOps
by SuperOpsMicrosoft 365Price not published
Manage IT support tickets and updates within Microsoft Teams for employees, technicians, and admins.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYHR
UPDATED ON MARKETPLACE
What it does
SuperOps for Microsoft Teams lets employees raise support requests and receive progress and resolution updates from Teams. Technicians can manage, respond to, and resolve tickets within Teams. The integration provides real-time notifications and automated updates. An active SuperOps account is required, and the app is unavailable in the EU region.
Key capabilities
from the Microsoft Marketplace listingTicket creation
Employees can raise support tickets directly from Microsoft Teams.
Ticket management
Technicians can manage, respond to, and resolve tickets within Microsoft Teams.
Ticket updates
Employees can receive updates on ticket progress and resolution.
Real-time notifications
The integration provides real-time notifications and automated updates.
Who it's for
The vendor names employees, technicians, and admins as users of the integration.
In the catalog
393 plugins in Microsoft Teams · HR
Price distribution: 7 free, 8 freemium, 87 paid, 291 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«SuperOps for Microsoft Teams Bring IT support closer to where work happens. With the SuperOps integration for Microsoft Teams, your employees can raise requests and get updates without leaving chat, while technicians can manage, respond, and resolve tickets faster. For employees: Support that fits into their workflow …»