Sapience Analytics

by Sapience Analytics IncSalesforcePaid

Tracks work time and activity for Salesforce sales opportunities and support tickets.

Facts verified appexchange.salesforce.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
Sapience Analytics — screenshot from the Salesforce AppExchange listing

What it does

Sapience captures work time and activity data for sales opportunities and support tickets, then syncs it with corresponding Salesforce fields. It provides analytics on effort at individual and aggregate levels, including opportunity, ticket, activity, and application views.

Key capabilities

from the Salesforce AppExchange listing

Automated activity capture

Captures work time and activity data for sales opportunities and support tickets.

Salesforce field sync

Syncs captured activity and effort data with corresponding Salesforce fields.

Opportunity analytics

Provides effort analytics by sales opportunity, including related activities and applications.

Ticket analytics

Provides effort analytics by support ticket, including related activities and applications.

Aggregate effort views

Shows effort data at individual and aggregate levels.

Who it's for

Sales leaders, support leaders, sales representatives, and support representatives.

In the catalog

332 plugins in Salesforce Platform · Analytics

Price distribution: 154 free, 33 freemium, 145 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Sapience, the People Analytics @ Work platform, automatically sources work time and activity data for each sales opportunity and support ticket. Sales and Support leaders can now get accurate insights about sales and support effort at individual and aggregate level, including analytics by opportunity and ticket …»

Official marketplace listing

Publisher
Sapience Analytics Inc
Updated on marketplace
Facts verified