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Radiance SmartChat
by Radiance CommerceSalesforceFree
Adds an AI chatbot to Salesforce Platform stores for product questions, recommendations, FAQs, order lookup, and reorders.
PRICINGFree
DEPLOYMENTCloud
CATEGORYCommerce
UPDATED ON MARKETPLACENot published
What it does
Provides an AI chatbot for store visitors using product catalog and other store content. It answers product, brand, store policy, and frequently asked questions, and supports search and recommendations. After verification, users can look up previous orders and reorder products. The vendor states that most replies are GPT-based and may vary.
Key capabilities
from the Salesforce AppExchange listingProduct question answering
Answers questions about products, brands, store policies, and other frequently asked topics.
Product search
Supports user searches across the store's product catalog.
Product recommendations
Provides product recommendations through the chatbot.
Order lookup
Allows verified users to look up previous orders.
Product reordering
Allows verified users to reorder products from previous orders.
Inbox responses
Who it's for
Store agents.
In the catalog
99 plugins in Salesforce Platform · Commerce
Price distribution: 29 free, 20 freemium, 50 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«ChatGPT, Bing, and Bard are taking the world by storm. Radiance SmartChat brings a similar AI-powered chatbot experience to your store. It automatically trains on your store’s product catalog and other content, helping users get immediate answers to their questions and assisting them on their way to a purchase. Please …»