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PeterConnects Receptionist
by PeterConnectsMicrosoft 365Paid
Provides a browser-based attendant console for handling and distributing calls in Microsoft Teams.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYProductivity
UPDATED ON MARKETPLACE
What it does
Provides a browser-based telephone operator console for Microsoft Teams. The call screen presents all calls in one view and supports drag-and-drop transfers. The workspace supports customizable widgets, callback reminders, contact notes, and automatic monitoring of hook state and presence.
Key capabilities
from the Microsoft Marketplace listingIncoming call handling
Handles incoming calls through a browser-based call screen.
Call distribution
Provides call distribution for organizations of all sizes.
Drag-and-drop transfers
Supports transferring calls by dragging and dropping them.
Customizable widgets
Allows users to add and customize widgets in the workspace.
Callback reminders
Provides callback reminders.
Contact notes
Provides contact notes.
Presence monitoring
Automatically monitors hook state and presence.
In the catalog
34 plugins in Microsoft Teams · Productivity
Price distribution: 1 freemium, 17 paid, 16 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Paid
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What the vendor says
«PeterConnects Receptionist is a powerful state-of-the-art telephone operator’s console (attendant) for Microsoft Teams, providing a range of smart features for fast and easy call handling and efficient call distribution for organizations of all sizes. PeterConnects Receptionist is operated via the web browser. Thanks …»