Analyze Salesforce customer calls, run AI sales roleplays, and provide coaching and CRM updates within the Salesforce dashboard.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
Outdoo AI — screenshot from the Salesforce AppExchange listing

What it does

Outdoo AI adds customer call viewing, conversation analysis, AI roleplay practice, and coaching to Salesforce. It records and examines customer interactions from discovery through closing, then identifies deal concerns, competitor references, objections, and coaching opportunities. Sales teams can use the resulting information to update CRM fields and add details to Accounts and Opportunities. Dashboards provide information for forecasting and pipeline decisions.

Key capabilities

from the Salesforce AppExchange listing

Conversation intelligence

Captures and analyzes customer interactions and makes calls viewable in Salesforce.

AI sales roleplays

Uses real customer conversations as the basis for practice scenarios covering objections, discovery, follow-ups, and deal execution.

Call scoring and coaching

Provides conversation scores and coaching recommendations for sales representatives and managers.

Deal insight detection

Identifies deal concerns, competitor references, objections, and coaching opportunities across contacts, opportunities, and deals.

Salesforce CRM updates

Automatically updates CRM fields and sends insights to Accounts and Opportunities.

Forecasting dashboards

Provides dashboards with information for forecasting and pipeline decisions.

Use cases

  • Sales managers can use conversation findings to identify representative skill gaps and coaching opportunities.
  • Sales representatives can practice scenarios based on customer conversations before handling objections, discovery, or follow-ups.

Who it's for

Sales teams, sales representatives, and sales managers.

How it compares

Hyperbound is described as analyzing sales calls to identify behaviors associated with closed-won deals, while Outdoo also provides Salesforce CRM updates, Account and Opportunity insights, and forecasting dashboards. WingRep focuses on preparing representatives before calls with Salesforce context, buyer history, risks, and next steps, whereas Outdoo emphasizes conversation analysis, AI roleplays, and coaching within Salesforce. ToughCustomer.AI describes roleplay simulations, transcripts, and data-driven insights; Outdoo additionally describes call capture, CRM field updates, and Salesforce dashboards.

NamePricingDeploymentUpdated
Outdoo AIthis pluginPaidCloud
Hyperbound | AI Sales Roleplay, Deal Coach & Revenue ActivationFreemiumCloud
Forecasting and Pipeline Management - Revenue Intelligence platform Revenue GridPaidCloud
WingRep | AI Sales Coaching & CRM Automation for SalesforcePaidCloudNot published
ToughCustomer.AIPaidCloud

In the catalog

1,106 plugins in Salesforce Platform · Sales

Price distribution: 265 free, 166 freemium, 675 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Outdoo AI is an AI-powered roleplay and coaching platform that helps sales teams improve customer conversations, accelerate deal conversion, and drive better CRM hygiene. With the Salesforce integration, teams can view customer calls, access conversation insights, practice realistic roleplays with AI bots, and receive …»

Official marketplace listing

Publisher
MeetRecord Inc.
Updated on marketplace
Facts verified