Discover customer priorities and connect solutions to business outcomes in Salesforce Platform.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
Outcome Chains — screenshot from the Salesforce AppExchange listing

What it does

Provides an outcome-focused framework for customer discovery in Salesforce Platform. It structures discovery conversations with industry context and persona-aligned outcomes. The vendor describes use across new opportunities, stalled opportunities, and existing-account expansion.

Key capabilities

from the Salesforce AppExchange listing

Discovery conversation structure

Provides a structure to guide customer discovery dialogue.

Industry context

Applies industry-focused context to discovery conversations.

Persona-aligned outcomes

Connects discovery to outcomes aligned with customer personas.

Use cases

  • Identify business priorities during discovery for new opportunities.
  • Introduce new possibilities when expanding existing customer accounts.

In the catalog

1,106 plugins in Salesforce Platform · Sales

Price distribution: 265 free, 166 freemium, 675 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Discovery is the process of finding out something you don’t currently know. In most technology companies, Discovery is inconsistent, ineffective … and very few are happy with what they are doing today. Outcome Chains help you quickly and easily “Discover” what matters most to your customers. And … helps you to connect …»

Official marketplace listing

Publisher
Outcome Chains, Inc.
Updated on marketplace
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