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Order Management Order Entry Framework
by Salesforce LabsSalesforceFree
Enter customer orders in Salesforce Platform and connect the order-entry interface with a Commerce backend.
PRICINGFree
DEPLOYMENTCloud
CATEGORYCommerce
UPDATED ON MARKETPLACE
What it does
Provides an order-entry interface for Service and Sales teams to create customer orders through different workflows. The interface can connect with a Commerce backend, with promotions, product pricing, and shipping methods configured from the Commerce engine. The package includes code documentation covering flows and Apex code that require configuration.
Key capabilities
from the Salesforce AppExchange listingCustomer order entry
Service and Sales teams can create orders for customers through the order-entry interface.
Commerce backend connection
The order-entry interface can connect with a Commerce backend.
Commerce configuration
Promotions, product pricing, and shipping methods can be configured from the Commerce engine for Order Management.
Code documentation
Documentation identifies flows and Apex code that require configuration.
Use cases
- A customer service representative can enter an order during a phone call with a customer.
- A sales representative can enter an order received from a customer.
Who it's for
Service and Sales teams, including customer service and sales representatives.
In the catalog
1,106 plugins in Salesforce Platform · Commerce
Price distribution: 265 free, 166 freemium, 675 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«The Order Entry Framework empowers your Service/Sales team to enter Orders for your customers. Orders can be created from many different ways such as, a Customer Service rep on the phone with their customer, a Sales Rep receiving an Order from a customer, and more. With the Order Entry Framework you have the ability …»