Ombea Experience Management

by OMBEA ABMicrosoft 365Paid

Collects customer and employee feedback across touchpoints and turns it into tasks in Excel.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
Ombea Experience Management — screenshot from the Microsoft Marketplace listing

What it does

Ombea collects feedback through terminals, website widgets, links, QR codes, email, SMS, presentations, packaging. It analyzes and prioritizes feedback, then turns it into tasks in a central dashboard. Teams can reply, assign task owners, add comments, and create customizable reports.

Key capabilities

from the Microsoft Marketplace listing

Feedback collection

Captures feedback through terminals, website widgets, links, QR codes, email, SMS, presentations, packaging.

Feedback analysis

Analyzes and prioritizes feedback from customer and employee touchpoints.

Task management

Converts feedback into tasks and supports replies, owner assignments, and side comments from a central dashboard.

Customizable reporting

Provides feedback reports, including reports that can be used with Excel.

Adaptive questioning

Uses feedback modules with adaptive questioning to collect responses.

Use cases

  • Retail stores and offices can collect feedback through Ombea Feedback Terminals.
  • Online customers and intranet users can submit feedback through website widgets.

Who it's for

Ombea is for people responsible for customer experience, facilities experience, or employee engagement, including front-line staff.

How it compares

Ombea is a paid cloud listing, while Plumsail Org Chart 365 has an unknown pricing model and cloud deployment. Ombea was updated on Dec 2025, while Plumsail Org Chart 365 was updated in Apr 2026.

NamePricingDeploymentUpdated
Ombea Experience Managementthis pluginPaidCloud
Plumsail Org Chart 365Price not publishedCloud

In the catalog

446 plugins in Excel · Analytics

Price distribution: 8 free, 17 freemium, 142 paid, 279 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Excel
Deployment
Cloud
Pricing
Paid

Similar plugins in Excel · Analytics

View all 446 →

What the vendor says

«If you are in charge of improving customer experience, facilities experience, or employee engagement, Ombea is for you. Ombea drives your front-line staff to take actions that drive revenue, every minute, every day. It is powered by a continuous stream of local customer feedback at every touchpoint, captured through …»

Official marketplace listing

Publisher
OMBEA AB
Updated on marketplace
Facts verified

Tags

feedbackcollaborationexperienceinsightscustomersemployeesurveyreportingretailhealthcare