XO - Automation AI
Builds and manages AI virtual assistants for customer and employee interactions in Salesforce Platform.
Kore.ai, Inc.Paid
OlivaAI
by LG CNS Co., Ltd.SalesforcePaid
Connects Salesforce Platform to an API-driven open-source LLM for CRM-data analysis and document, voice, and image summarization.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
OlivaAI connects Salesforce to an API-driven open-source LLM for analyzing Salesforce data and summarizing or analyzing documents, voice, and images. Prompt managers can use templates or create prompts for specific business and system contexts. Responses can be multilingual with configurable answer styles, and selected CRM data can be used for grounding. The add-in masks personal information, records usage and masking histories, supports configurable log deletion cycles, and provides a dashboard for monitoring prompt use and system errors.
Key capabilities
from the Salesforce AppExchange listingLLM data analysis
Uses an API-driven open-source LLM to analyze selected Salesforce CRM data.
Content summarization
Summarizes and analyzes documents, voice content, and images.
Prompt management
Provides prompt templates and lets prompt managers create prompts for specific business and system contexts.
Multilingual responses
Generates responses in multiple languages with configurable answer styles.
Personal data masking
Masks personal information and lets prompt managers configure which fields are sent to GenAI and masked.
Usage and error monitoring
Stores GenAI usage, masking, and demasking histories and displays prompt use and system errors in a dashboard.
Who it's for
Prompt managers, administrators, and Salesforce users.
In the catalog
1,106 plugins in Salesforce Platform · Analytics
Price distribution: 265 free, 166 freemium, 675 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Oliva.AI (Open-source Llm Integrated Versatile Assistant) Connect your Salesforce environment with an API-driven Open-Source LLM. Assign Salesforce data-based analysis to the GPT, and delegate time-consuming tasks such as simple document, voice, and image summarization/analysis to it. Prompt managers can freely create …»