Build branded customer academies and connect learning data with Salesforce CRM workflows.

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PRICINGFree
DEPLOYMENTCloud
CATEGORYHR
UPDATED ON MARKETPLACE
Northpass — screenshot from the Salesforce AppExchange listing

What it does

Northpass creates branded customer academies for use with Salesforce CRM. It centralizes learner progress and results in Salesforce to show learning activity in one place. Learning data can support Salesforce workflow actions such as task creation, marketing emails, reminders, and nudges. The vendor also describes using learning content in support and marketing channels.

Key capabilities

from the Salesforce AppExchange listing

Branded customer academies

Creates customer academies branded for the organization.

Learning progress tracking

Centralizes learner progress and results within Salesforce CRM.

Workflow data sharing

Shares Northpass learning data with Salesforce for workflow actions such as task creation, emails, reminders, and nudges.

Support content delivery

Supports serving learning through customer support channels such as chatbots and knowledge bases.

Marketing content delivery

Supports serving learning through marketing channels such as email drips and SEO.

Use cases

  • Customer education can be delivered through support channels including chatbots and knowledge bases.
  • Learning content can be included in marketing channels such as email drips and SEO.

How it compares

Northpass creates branded customer academies and shares learning data with Salesforce for workflow actions. LearnUpon is described as a learning management system connected to Salesforce for delivering training to employees, partners, and customers and syncing the LMS with the CRM.

NamePricingDeploymentUpdated
Northpassthis pluginFreeCloud
LearnUpon - Learning Management System for SalesforceFreemiumCloud
connectedPaidCloud

In the catalog

127 plugins in Salesforce Platform · HR

Price distribution: 43 free, 14 freemium, 70 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free

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What the vendor says

«Build your own branded customer academies with Northpass. When Northpass is combined with the Salesforce CRM you can raise brand awareness, increase win rates, accelerate onboarding, boost product adoption and minimize reliance upon support. Track learning progress and results within Salesforce CRM:: Centralize …»

Official marketplace listing

Publisher
Gainsight, Inc
Updated on marketplace
Facts verified