Next Gen Loyalty Solution

by ITC InfotechSalesforcePaid

Runs loyalty programs in Salesforce Platform with enrollment, rewards, promotions, tiers, referrals, and performance monitoring.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYMarketing
UPDATED ON MARKETPLACE
Next Gen Loyalty Solution — screenshot from the Salesforce AppExchange listing

What it does

Provides loyalty program functions in Salesforce Platform, including real-time enrollment, profile and preference management, accrual and redemption, referrals, rewards, and gamification. The platform supports multiple programs, loyalty currencies, tiers, rules, promotions, partners, rewards catalogs, and voucher inventory. It provides API services for integrating loyalty workflows across channels and includes templates for B2C and B2B loyalty programs. It measures and monitors loyalty program performance.

Key capabilities

from the Salesforce AppExchange listing

Real-time loyalty transactions

Supports real-time enrollment, accrual, redemption, and profile and preference management.

Program configuration

Supports multiple loyalty programs, currencies, tiers, and rules.

Promotions and partners

Supports loyalty promotions and management of partners, partner products, and partner-specific promotions.

Rewards catalog management

Manages rewards catalogs and voucher inventory.

Member engagement features

Supports referrals, flexible rewards, household and group memberships, gamification, and rewards beyond purchases.

Performance monitoring

Measures and monitors loyalty program performance.

API services

Provides API services for integrating loyalty workflows across channels.

Use cases

  • Retail, travel, and hospitality organizations can use the B2C loyalty templates for consumer loyalty programs.
  • Manufacturing, high-tech, and distribution organizations can use the B2B templates for trade and channel loyalty programs.

Who it's for

The vendor names marketing leaders and business leaders managing customer loyalty programs.

How it compares

Next Gen Loyalty Solution combines program configuration, loyalty currencies, tiers, promotions, partner management, rewards catalogs, voucher inventory, and performance monitoring. Apex Loyalty focuses on targeted incentives, personalized reward logic, end-user loyalty programs, channel-partner programs, and mission-based rewards. Xoxoday reward marketplace for Salesforce focuses on connecting to loyalty management software and automating rewards and incentives, while Xoxoday Plum focuses on eGifting, rewards, incentives, payouts, and reward rule engines.

NamePricingDeploymentUpdated
Next Gen Loyalty Solutionthis pluginPaidCloud
Xoxoday reward marketplace for Salesforce: Integrate and send rewards in minutesPaidCloud

In the catalog

210 plugins in Salesforce Platform · Marketing

Price distribution: 57 free, 33 freemium, 120 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Customer loyalty towards a brand is no longer unwavering and needs constant attention, nurturing and consistent interaction more than ever. Marketing leaders need flexible, robust and future ready loyalty platforms to meet the demands of customer loyalty. Next Gen Loyalty platform addresses the business needs for …»

Official marketplace listing

Publisher
ITC Infotech
Updated on marketplace
Facts verified