Service Portal for Dynamics 365 Business Central
A self-service portal for managing service operations, requests, and transactions within Dynamics 365 Business Central.
Dynamics eShop Inc.Paid
Neuron7.ai Resolution Intelligence
by Neuron7.aiMicrosoft 365Paid
Analyzes service data in Dynamics 365 and provides guided resolution paths for complex issues.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Analyzes structured and unstructured service data from any source to create a resolution repository. Within Dynamics 365, it identifies resolution paths and provides step-by-step guidance for complex issues. The repository updates from interactions.
Key capabilities
from the Microsoft Marketplace listingService data analysis
Analyzes structured and unstructured service data from any source.
Resolution repository
Creates a repository containing information about issue resolutions.
Resolution path identification
Identifies resolution paths for complex issues within Dynamics 365.
Step-by-step guidance
Provides step-by-step guidance for resolving complex issues.
Interaction-based updates
Updates the resolution repository from every interaction.
Use cases
- Customer service organizations can use the add-in to address product malfunctions and related service issues.
- Field service and technical support teams can use guided resolution paths within Dynamics 365.
Who it's for
The vendor names VPs and directors of customer service, field service, and technical support, along with customers, call center agents, technical support teams, field service technicians, and engineering teams.
How it compares
Neuron7.ai Resolution Intelligence, Service Portal for Dynamics 365 Business Central, RUX Service (USA/CAN), and AI live chat software for websites - LiveChat are all listed as paid cloud offerings. The listing was updated on Jul 2026; Service Portal for Dynamics 365 Business Central and RUX Service (USA/CAN) show Aug 2026, while AI live chat software for websites - LiveChat shows Feb 2026.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Service Portal for Dynamics 365 Business Central | Paid | Cloud | |
| RUX Service (USA/CAN) | Paid | Cloud | |
| AI live chat software for websites - LiveChat | Paid | Cloud |
In the catalog
39 plugins in Dynamics 365 · Customer Service
Price distribution: 1 free, 1 freemium, 34 paid, 3 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Dynamics 365
Deployment
Cloud
Pricing
Paid
Similar plugins in Dynamics 365 · Customer Service
View all 39 →
RUX Service (USA/CAN)
RUX Service manages equipment repairs, inspections, budgets, and planned maintenance within Dynamics 365 Business Central.
RUX SoftwarePaid
AI live chat software for websites - LiveChat
LiveChat helps companies provide instant support, generate leads, and boost sales through real-time chat on their websites.
TextPaid
PDF Preview
PDF Preview displays purchase invoice PDFs directly within Microsoft Dynamics 365 Business Central without opening document links.
Q-Team SolutionsPaid
What the vendor says
«Enterprise service organizations with complex products may have hundreds of thousands of potential malfunctions and resolution paths. The scale is beyond human capacity and information about how to resolve issues is siloed, making it next to impossible to find the best resolution quickly. Neuron7.ai helps diagnose & …»