Twilio for Salesforce: Send and Receive SMS in Minutes
Send and receive SMS in Salesforce with conversations, campaigns, workflows, scheduling, and message reporting.
TwilioPaid
MessageFlow for Salesforce
by Vercom S.A.SalesforcePaid
Send SMS from Salesforce records, campaigns, and automated workflows.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYMarketing
UPDATED ON MARKETPLACE
What it does
MessageFlow sends SMS from Salesforce record pages and to segmented campaign or contact lists. Salesforce events and Flows can trigger promotional, transactional, and personalized messages. It provides delivery reports, response metrics, engagement data, and configurable alphanumeric or numeric sender IDs. Two-way numbers allow recipients to reply to messages.
Key capabilities
from the Salesforce AppExchange listingRecord-based SMS
Sends SMS directly from Salesforce record forms.
Bulk messaging
Dispatches SMS to segmented campaign or contact lists.
Event-triggered messages
Triggers automated SMS from standard Salesforce events and Salesforce Flows.
Messaging workflows
Supports custom workflows for contextual and personalized SMS.
Delivery analytics
Provides delivery reports, response metrics, engagement data, and performance reporting.
Custom sender IDs
Configures alphanumeric sender names and numeric sender IDs.
Two-way messaging
Uses dedicated numbers that allow recipients to reply to SMS.
Use cases
- Send appointment reminders and payment confirmations through Salesforce Flows.
- Deliver promotional messages such as flash sales, discount coupons, and loyalty program updates.
- Send OTPs, 2FA codes, fraud alerts, and other transactional notifications.
How it compares
MessageFlow supports SMS from Salesforce records, segmented lists, standard Salesforce events, and Salesforce Flows, while Twilio for Salesforce describes inbound and outbound communications connected with campaigns, contacts, and leads. Route Mobile Omnichannel app for Salesforce combines conversations, workflows, and automation, whereas MessageFlow focuses on SMS messaging with configurable sender IDs and two-way numbers. ValueText supports SMS and WhatsApp communication alongside AI agents, chatbots, fallback routing, and analytics; MessageFlow's description covers SMS, two-way messaging, and Salesforce-triggered notifications.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Twilio for Salesforce: Send and Receive SMS in Minutes | Paid | Cloud | |
| connected | Paid | Cloud | |
| Route Mobile Omnichannel app for Salesforce | Paid | Cloud |
In the catalog
210 plugins in Salesforce Platform · Marketing
Price distribution: 57 free, 33 freemium, 120 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Send SMS directly from any record form. Dispatch mass SMS to segmented campaign or contact lists. Trigger automated messages based on standard Salesforce events. Build custom workflows for contextual messaging. Monitor delivery status and analyze performance reports. Configure custom alphanumeric and numeric sender …»