Marvin

by Matrix42 MyWorkspaceMicrosoft 365Price not published

Provides virtual support in Matrix42 Service Desk, Service Catalog, and Knowledge Base.

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PRICINGNot published
DEPLOYMENTCloud
CATEGORYHR
UPDATED ON MARKETPLACE
Marvin — screenshot from the Microsoft Marketplace listing

What it does

Marvin connects to Matrix42 Service Desk, Service Catalog, and Knowledge Base to find questions and answers from different sources. It supports self-service requests and sends push notifications about IT service information. Use requires an active Matrix42 account, running Service Management, and the Marvin Add-On.

Key capabilities

from the Microsoft Marketplace listing

Matrix42 integration

Connects with Matrix42 Service Desk, Service Catalog, and Knowledge Base.

Answer retrieval

Finds questions and answers from different sources.

Push notifications

Sends push notifications about business-related information to users.

Self-service support

Provides self-service across all channels.

Microsoft Teams integration

Integrates with Microsoft Teams and Matrix42 Service Management.

Use cases

  • IT can notify users that a printer network outage is being addressed before users submit incidents.

Who it's for

End customers, IT managers, IT employees, support staff, and decision-makers.

How it compares

Marvin, Calamari, and Solarwinds Service Desk are listed with cloud deployment and an unknown pricing model. Marvin was updated on May 2022, Calamari on Jan 2026, and Solarwinds Service Desk on Mar 2024.

NamePricingDeploymentUpdated
Marvinthis pluginPrice not publishedCloud
CalamariPrice not publishedCloud
Solarwinds Service DeskPrice not publishedCloud

In the catalog

393 plugins in Microsoft Teams · HR

Price distribution: 7 free, 8 freemium, 87 paid, 291 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published

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What the vendor says

«Marvin is integrated into the Matrix42 Service Desk, the Service Catalog and the Knowledge Base to provide you with optimal support. He can find questions and answers from different sources faster, more precisely and more efficiently than any human could ever find. Marvin captivates with his profound knowledge …»

Official marketplace listing

Publisher
Matrix42 MyWorkspace
Updated on marketplace
Facts verified