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Lightning Knowledge Dashboard
by Salesforce LabsSalesforceFree
View Salesforce Platform reports on Knowledge articles, searches, cases, authors, and modification dates.
PRICINGFree
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
Provides dashboards for Knowledge article views, upvotes, searches with no results, and articles attached to cases. It also shows articles by author and last modified date. Lightning Knowledge setup and a Knowledge license, developer edition, or trial edition are required.
Key capabilities
from the Salesforce AppExchange listingArticle engagement reporting
Displays top articles by views and upvotes.
Search query reporting
Shows top searches with no results and tracks them over time.
Case article reporting
Lists the top articles attached to cases.
Author reporting
Shows articles created by each author.
Modification date reporting
Shows articles grouped by last modified date.
In the catalog
332 plugins in Salesforce Platform · Analytics
Price distribution: 154 free, 33 freemium, 145 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«Top Articles by Views & Upvotes - Top Search Queries with no results & over time - Top Articles Attached to Cases - Articles Created by Author - Articles by Last Modified Date Prerequisites: Run the Service Setup for Knowledge in Lightning as described in the below Trailhead …»