KMS Lighthouse Subscription and Onboarding

by KMS LighthouseLTDMicrosoft 365Freemium

Enterprise knowledge management with AI search, governance controls, content tools, integrations, and analytics.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYHR
UPDATED ON MARKETPLACE
KMS Lighthouse Subscription and Onboarding — screenshot from the Microsoft Marketplace listing

What it does

KMS Lighthouse provides a no-code knowledge management system with AI-powered search. The listing describes use across call centers, field service, self-service, onboarding, branches, digital platforms, HR, and operations. It lists connections to CRM, ticketing, call-center, IVR, and chatbot systems, plus a public API. Other listed functions include content generation, authorization management, feedback, version tracking, and analytics.

Key capabilities

from the Microsoft Marketplace listing

AI-Powered Search

GetAnswer provides the product's artificial-intelligence search function.

No-Code Management

The listing identifies KMS Lighthouse as a no-code knowledge management system.

System Integrations

Listed native connections include CRM, ticketing, call-center, IVR, and chatbot platforms.

Public API

A public API library is included in the listed features.

Access Controls

The product includes controls for managing authorizations.

AI Content Creation

The listing includes artificial-intelligence functionality for creating content.

Version Tracking

Version control is included among the product features.

Usage Analytics

The product provides analytics functionality.

Use cases

  • The listing covers employee and customer knowledge access across internal and external channels.
  • It identifies training and onboarding as an application area for the knowledge system.
  • The product is also listed for use in HR, operations, field service, branches, and digital platforms.

Who it's for

The listing names employees, customers, call centers, field service, training and onboarding, HR, and operations teams.

In the catalog

719 plugins in HR

Price distribution: 12 free, 13 freemium, 256 paid, 438 price not published

Pricing & deployment

Platform
Microsoft 365
Deployment
Cloud
Pricing
Freemium

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What the vendor says

«AI-Powered Enterprise Knowledge Management. Dramatically improve engagements across all internal and external channels with an easy-to-integrate, no-code governance knowledge solution. KMS Lighthouse is a leading provider of next-generation knowledge management solutions, with powerful AI search functionality that …»

Official marketplace listing

Publisher
KMS LighthouseLTD
Updated on marketplace
Facts verified

Tags

knowledgemanagementcallcenterkmslighthousesubscriptionandonboarding