Trainodize
Manage training bookings, calendars, notifications, feedback requests, and reports in Salesforce Platform.
EnigtraxFree
Issue Box
by Salesforce LabsSalesforceFree
Report Salesforce Platform issues with captured session details, user notes, Chatter alerts, and admin follow-up.
PRICINGFree
DEPLOYMENTCloud
CATEGORYAdmin and developer tools
UPDATED ON MARKETPLACE
What it does
Issue Box lets Salesforce Platform users report bugs, errors, and feature requests. A button captures session details, after which the user can add information about the issue. Saving an issue sends a Chatter alert to the system administrator. Administrators can follow up from an issue queue, while users track issue status.
Key capabilities
from the Salesforce AppExchange listingSession detail capture
A button automatically captures session details when a user reports an issue on Salesforce Platform.
Issue type configuration
Administrators can configure the application for bugs, errors, feature requests, and other issue types.
Chatter notifications
Saving an issue sends a Chatter alert to the system administrator.
Issue queue follow-up
Administrators can use an issue queue to request more information or inform users about a fix.
Issue status tracking
Users can track the status of their issues through the Issue record.
Dashboards and reports
Who it's for
System administrators and Salesforce Platform users.
How it compares
Issue Box captures session details for issues reported inside Salesforce Platform, sends Chatter alerts, and provides an issue queue plus dashboards and reports. Linear for Salesforce connects Salesforce customer cases with Linear by creating or linking Linear issues and showing issue status and priority in Salesforce.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Free | Cloud | |
| Linear for Salesforce | Freemium | Cloud |
In the catalog
464 plugins in Salesforce Platform · Admin and developer tools
Price distribution: 274 free, 25 freemium, 165 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«This is an app that allows users to report issues while they are using the Salesforce platform. The main function is to automatically capture critical session details on the click of a button. The user will then add additional details about the error and once saved a chatter alert will be sent to the system admin. An …»