incident.io

by Pineapple Technology LtdMicrosoft 365Price not published

Manage incidents in Microsoft Teams with dedicated response spaces, role assignment, structured updates, timelines, workflows, and custom fields.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
incident.io — screenshot from the Microsoft Marketplace listing

What it does

Creates a dedicated Microsoft Teams space when an incident is declared. The space supports coordination, role assignment, structured updates, and shared context throughout the incident lifecycle. Incident timelines are captured automatically as response work occurs. Workflows and custom fields can be used to adapt incident response processes. A Microsoft Teams account and an incident.io account are required.

Key capabilities

from the Microsoft Marketplace listing

Incident coordination

Manages incidents within Microsoft Teams through a dedicated response space.

Role assignment

Defines roles, ownership, responsibilities, and escalation points during an incident.

Structured updates

Shares updates and context with engineers, operations teams, and stakeholders.

Timeline capture

Automatically records incident timelines as work takes place.

Custom workflows

Supports workflows and custom fields for adapting incident response processes.

Use cases

  • Coordinate responders in Microsoft Teams after an incident is declared.

Who it's for

Engineering teams, engineers, operations teams, responders, and stakeholders.

How it compares

incident.io uses cloud deployment and has unknown pricing. Project Portfolio Management (PPM) by OnePlan and Xitoring Uptime Monitoring use cloud deployment with paid pricing, while Quire and Teamhood use cloud deployment with unknown pricing. incident.io was updated on Aug 2026; the alternatives show update dates from Apr 2025 to Aug 2026.

NamePricingDeploymentUpdated
incident.iothis pluginPrice not publishedCloud
Project Portfolio Management (PPM) by OnePlanPaidCloud
Xitoring Uptime MonitoringNot in catalog
QuirePrice not publishedCloud
TeamhoodPrice not publishedCloud

In the catalog

950 plugins in Microsoft Teams · Collaboration

Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published

Similar plugins in Microsoft Teams · Collaboration

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What the vendor says

«incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages into a single system - so you can resolve incidents faster and with fewer people involved. incident.io works with Microsoft Teams to bring structured …»

Official marketplace listing

Publisher
Pineapple Technology Ltd
Updated on marketplace
Facts verified

Tags

incidentmanagementcall