GridX Utility Business Operations Support (BOS) Cloud

by GridXSalesforcePaid

Manages utility customer lifecycles, rates, billing, energy analytics, and engagement processes on Salesforce.

Facts verified appexchange.salesforce.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYFinance
UPDATED ON MARKETPLACE
GridX Utility Business Operations Support (BOS) Cloud — screenshot from the Salesforce AppExchange listing

What it does

GridX on Salesforce covers processes for utility and community energy service providers from customer onboarding and enrollment through rate calculations, billing, and financial management. It includes rate comparisons and recommendations, billing and forecasting analytics, and revenue analytics. Customer engagement functions include multiple communication channels, account management and customer service workspaces, self-service, marketing activities, mailings, campaigns, and notifications. Analytics cover interval data, usage and cost, rate and bill comparisons, real-time scenario analysis, and revenue and margin analysis.

Key capabilities

from the Salesforce AppExchange listing

Rate management

Manages rate design, recommendations, analytics, and complex rates for residential, commercial, and other business models.

Billing and settlements

Supports billing and settlements as part of the utility customer lifecycle.

Customer engagement

Provides multiple engagement channels, workspaces for account managers and customer service representatives, self-service, rate marketing, mailings, campaigns, and notifications.

Energy analytics

Covers interval data, energy usage and cost, rate and bill comparisons, forecasting, and revenue and margin analysis.

Scenario analysis

Provides real-time analysis of alternative energy-related scenarios.

Who it's for

Utility and community energy service providers, account managers, and customer service representatives.

In the catalog

295 plugins in Salesforce Platform · Finance

Price distribution: 53 free, 14 freemium, 228 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid

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What the vendor says

«GridX on Salesforce provides a comprehensive solution to deliver the meter-to-cash-to-engagement business process for utility and community energy service providers. Energy service providers are enabled with the GridX-Salesforce solution to manage the entire customer lifecycle from onboarding and enrollment to rate …»

Official marketplace listing

Publisher
GridX
Updated on marketplace
Facts verified