NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce
Create surveys in Salesforce to collect NPS, CSAT, CES, and other feedback.
SalesHub, LLCPaid
Formsite
by FormsiteSalesforcePaid
Create forms and surveys in Formsite, then send responses and files to Salesforce objects.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYMarketing
UPDATED ON MARKETPLACENot published
What it does
Formsite provides a drag-and-drop editor with more than 40 question types for creating forms and surveys. Its Salesforce integration can interact with any Salesforce object, including custom objects and custom fields, using OAuth authentication and object mapping. Forms can include advanced validation, multiple pages, skip logic, branching logic, notifications, and file uploads. Collected results can be emailed, analyzed, shared, downloaded, and sent with files to Salesforce objects.
Key capabilities
from the Salesforce AppExchange listingForm and survey builder
A drag-and-drop editor supports forms and surveys with more than 40 question types.
Salesforce object integration
The integration can interact with any Salesforce object, including custom objects and custom fields.
Object mapping
The Salesforce Object Block adds items and maps them to Salesforce objects.
Form logic and validation
Forms can use advanced validation, multiple pages, skip logic, and branching logic.
File uploads
A file upload item can send files to a new Salesforce record.
Response data handling
Collected results can be emailed, analyzed, shared, and downloaded.
Use cases
- Registration forms can collect information for Salesforce objects.
- Built-in templates support registrations, reservations, secure orders, customer surveys, and payment collection.
How it compares
Formsite supports general forms and surveys that send responses and files to Salesforce objects, while NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce focuses on customer satisfaction surveys and response analysis. BreezyBit: 100% Native Form Builder for Salesforce offers a form builder within Salesforce, while Formsite provides a drag-and-drop editor with Salesforce integration. SurveyMonkey for Salesforce lists hundreds of expert-written questions, 25+ question types, multilingual support, and 500+ templates; Formsite lists more than 40 question types and over 100 pre-built forms.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | Not published |
| NPS, CSAT & VOC Surveys | AI-Powered Customer Experience for Salesforce | Paid | Cloud | |
| BreezyBit: 100% Native Form Builder for Salesforce | Freemium | Cloud | |
| SurveyMonkey for Salesforce | Paid | Cloud |
In the catalog
210 plugins in Salesforce Platform · Marketing
Price distribution: 57 free, 33 freemium, 120 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Our Salesforce Integration can interact with any Salesforce object including custom objects and custom fields. Our Drag & Drop editor combined with over 40 question types lets you easily create almost any type of form or survey. Easily create robust web-to-lead or web-to-case forms using Formsite's features like …»