Automated CSAT Survey
Automates customer satisfaction surveys and stores responses in Salesforce.
Dean Infotech Pvt LtdAdds trusted phone checks, hijacking detection, and velocity alerts to Salesforce Platform for identity verification.

FailSafe creates an Innovis trusted phone number, then applies live detection for phone hijacking and velocity alerts. These checks identify unusual behavior patterns during identity verification and can serve as an alternative to knowledge-based questions and basic passcode generators.
Creates an Innovis trusted phone number for identity verification.
Detects potential phone hijacking activity in real time.
Generates real-time alerts based on velocity indicators.
Combines Innovis identity information with phone security checks.
295 plugins in Salesforce Platform · Security and compliance
Price distribution: 53 free, 14 freemium, 228 paid
Automates customer satisfaction surveys and stores responses in Salesforce.
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PUSHTOPIC«FailSafe is a multi-factor authentication tool that can stop fraudsters from redirecting calls and/or passcodes intended for your true customer. FailSafe accomplishes this by first establishing an Innovis trusted phone number and then layering that phone with real-time hijacking detection and velocity alerts - these …»