Automated CSAT Survey
Automates customer satisfaction surveys and stores responses in Salesforce.
Dean Infotech Pvt LtdAssess Einstein Language Intent Model accuracy in Salesforce Platform using labeled and predicted utterance data.

Provides an Einstein Analytics template for testing an intent model during training and for checking the performance of a trained model on unseen utterances. It compares correct labels with predicted labels, calculates overall and label-level accuracy, and creates visualizations. The package requires an object with fields for the text to classify, the correct label, and the predicted label.
Tests an intent model before a bot powered by the model is rolled out.
Checks the accuracy of a trained model when classifying unseen utterances.
Calculates overall accuracy and accuracy for each label.
Creates visualizations from the intent-model results.
Identifies misclassification hotspots where additional examples may be needed.
464 plugins in Salesforce Platform · Analytics
Price distribution: 274 free, 25 freemium, 165 paid
Automates customer satisfaction surveys and stores responses in Salesforce.
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PUSHTOPIC«Using this Einstein Analytics template, you can quickly get a sense of how accurate your Intent model is. Training Time Performance - Perform your own Accuracy tests before rolling out a Bot powered by an Einstein Language Intent Model. Production Performance - Check how accurate your trained model is at classifying …»