Miri Sales Performance Metrics - Dashboard
Display Salesforce sales metrics, records, leads, and KPIs in configurable dashboards with access controls.
Miri InfotechFree
Einstein Article Recommendations Value
by Salesforce LabsSalesforceFree
Analyze Article Recommendations in Salesforce Platform with dashboards, reports, and visualizations.
PRICINGFree
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
The app provides a dashboard for Article Recommendations metrics and cost assumptions. It reports on agent interactions with recommended articles and analyzes knowledge article performance. To use it, set up Einstein Article Recommendations and CRM Analytics, click Create in Analytics Studio, and answer questions about the Article Recommendations setup. It includes reports and visualizations for business value, KPIs, agent interaction trends, and article recommendation frequency.
Key capabilities
from the Salesforce AppExchange listingCustom analytics dashboard
Builds a dashboard using Article Recommendations metrics and cost assumptions.
Article performance analysis
Shows which knowledge articles are recommended most and least often.
Agent interaction tracking
Tracks trends in agent interactions with recommended articles.
Reports and visualizations
Creates reports and visualizations for Article Recommendations business value and KPIs.
In the catalog
332 plugins in Salesforce Platform · Analytics
Price distribution: 154 free, 33 freemium, 145 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«Get insight into your article recommendations model with a comprehensive dashboard customized to your metrics and cost assumptions. Quantify productivity gains, track how agents interact with recommended articles, and analyze the performance of knowledge articles. To get started, set up Einstein Article …»