Dovetail

by DOVETAIL RESEARCH PTY. LTD.Microsoft 365Price not published

Connects Dovetail customer intelligence with Microsoft Teams and Microsoft 365 Copilot.

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PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
Dovetail — screenshot from the Microsoft Marketplace listing

What it does

Connects Dovetail to Microsoft Teams, allowing customer information to be searched and surfaced in conversations. It also activates Dovetail for Microsoft 365 Copilot in Word, Outlook, Excel, and Copilot chat. Users can ask plain-language questions about content in their Dovetail workspace. The app sends Teams notifications about relevant Dovetail changes and expands Dovetail links into previews.

Key capabilities

from the Microsoft Marketplace listing

Customer intelligence search

Searches Dovetail workspace content and surfaces customer information in Teams conversations.

Copilot integration

Makes Dovetail information available through Microsoft 365 Copilot in Word, Outlook, Excel, and Copilot chat.

Plain-language questions

Accepts questions about customer pain points, call themes, account issues, and requested features.

Teams notifications

Sends notifications in Teams about new highlights, updated projects, and other changes in Dovetail.

Link previews

Expands Dovetail links pasted into Teams conversations into previews of projects, documents, or highlights.

Use cases

  • Product leads and account executives can refer to customer information during team discussions.
  • Teams users can receive updates about Dovetail changes without manually checking Dovetail.

Who it's for

The app is for product leads, account executives, and organizations using Dovetail with Microsoft Teams and Microsoft 365 Copilot.

In the catalog

1,028 plugins in Microsoft 365 · Collaboration

Price distribution: 19 free, 11 freemium, 101 paid, 897 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Microsoft 365
Deployment
Cloud
Pricing
Price not published

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What the vendor says

«Your best decisions should be driven by AI outputs grounded in evidence, not assumption. The Dovetail app for Microsoft Teams gives your whole organization access to always-on customer intelligence, right where work is already happening. Installing this app does two things at once: it connects Dovetail to Teams so you …»

Official marketplace listing

Publisher
DOVETAIL RESEARCH PTY. LTD.
Updated on marketplace
Facts verified

Tags

customerinsightsuserresearchfeedbackanalysis