Dotdigital for Salesforce

by DotdigitalSalesforcePaid

Run cross-channel marketing campaigns and automation from Salesforce with email, SMS, push, web, and social messaging.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYMarketing
UPDATED ON MARKETPLACE
Dotdigital for Salesforce — screenshot from the Salesforce AppExchange listing

What it does

Dotdigital connects Engagement Cloud with Salesforce for campaign creation, automated customer journeys, and cross-channel messaging. It supports email, SMS, web, social, push notifications, and live chat. Program Builder automates messages across channels, while campaign results sync back to Salesforce records. The editor supports email and web page design, and ecommerce dashboards provide reporting with drill-down views.

Key capabilities

from the Salesforce AppExchange listing

Cross-channel messaging

The integration supports email, SMS, web, social, push notifications, and live chat.

Campaign creation

Campaigns can be created with drag-and-drop tools, split testing, and personalized messages.

Automated journeys

Program Builder automates email, SMS, push notifications, and other messages within customer journeys.

Salesforce data sync

Message results are automatically synchronized back to Salesforce records.

Email and page design

The editor supports drag-and-drop creation and testing of emails and web pages with reusable custom blocks.

Ecommerce reporting

Interactive ecommerce dashboards provide overview and drill-down reporting on customer data.

Use cases

  • Nurture and re-engagement automations can send messages at stages of a customer journey.

Who it's for

Salesforce Professional, Enterprise, Unlimited, and Developer Edition owners and marketers.

How it compares

Dotdigital for Salesforce supports email, SMS, web, social, push notifications, and live chat, while Campaign Monitor for Salesforce focuses on email marketing campaigns. SerwerSMS for Salesforce focuses on sending and receiving SMS, whereas Dotdigital combines SMS with other channels and automated journeys. Email Outreach Tool supports one-to-one and bulk email outreach, campaign scheduling, and sent history, while Dotdigital also provides cross-channel automation and ecommerce reporting.

NamePricingDeploymentUpdated
Dotdigital for Salesforcethis pluginPaidCloud
Email Outreach ToolFreemiumCloud
Campaign Monitor for Salesforce | Email Marketing & Mass Email (CM4SF)PaidCloud
SerwerSMS for Salesforce: Express sending and receiving of SMSNot in catalog

In the catalog

210 plugins in Salesforce Platform · Marketing

Price distribution: 57 free, 33 freemium, 120 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid

More from Dotdigital

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What the vendor says

«Dotdigital offers one of the most feature-rich and scalable Salesforce extensions in the market, with a specialist team of developers to maintain it. The Dotdigital integration is set up for Professional, Enterprise, Unlimited and Developer Edition owners and marketers, and works right out of the box. - Omnichannel …»

Official marketplace listing

Publisher
Dotdigital
Updated on marketplace
Facts verified