Cytracom

by CytracomMicrosoft 365Price not published

Links Outlook with Cytracom VoIP for contact-based calling, call history, presence, voicemail, and desktop faxing.

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PRICINGNot published
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
Cytracom — cover image

What it does

The add-in connects Office 365 Outlook with Cytracom VoIP services. It lets users view contacts, check phone-user availability, start calls from contact records or email numbers, and manage voicemail. Desktop faxing is available with Cytracom cFax options.

Key capabilities

from the Microsoft Marketplace listing

Contact-based calling

Shows contacts from multiple offices and supports starting calls from contact records.

Call history

Displays recent calls and provides a way to place return calls.

Phone presence

Displays availability information for other phone users in the business.

Email number dialing

Starts calls from phone numbers shown in emails.

Voicemail management

Provides access to reading and managing voicemail messages.

Desktop faxing

Supports sending faxes from the desktop when cFax options are subscribed to.

How it compares

Cytracom uses an unknown pricing model and cloud deployment. Employee Directory TeamConnect uses a freemium pricing model with cloud deployment, while TeamConnect uses an unknown pricing model with cloud deployment. The listed update dates are Apr 2022 for Cytracom, Aug 2026 for Employee Directory TeamConnect, and Feb 2025 for TeamConnect.

NamePricingDeploymentUpdated
Cytracomthis pluginPrice not publishedCloud
Employee Directory TeamConnectFreemiumCloud
TeamConnectPrice not publishedCloud

In the catalog

217 plugins in Outlook · Analytics

Price distribution: 7 free, 4 freemium, 51 paid, 155 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Outlook
Deployment
Cloud
Pricing
Price not published

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What the vendor says

«The Cytracom integration with Office 365/Outlook allows you to tie your email together with your Cytracom voice solution. This integration is dependent on the user subscribing to Cytracom VoIP for voice communications. New for 2019! Cytracom users can now interface with Office 365/Outlook. Requiring zero …»

Official marketplace listing

Publisher
Cytracom
Updated on marketplace
Facts verified