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Context To Call
by V Group Consultancy Services Private LimitedMicrosoft 365Paid
Directs website users to departments and enables calls, SMS, and email from one communication setting.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYLegal & Compliance
UPDATED ON MARKETPLACE
What it does
Context To Call integrates with websites and routes users to specific departments for inquiries. It supports calls, SMS, and email from the integrated website. The platform includes one-click communication initiation and a dashboard summarizing communications. The vendor states that calls and SMS use Twilio APIs and that the service is HIPAA- and GDPR-compliant.
Key capabilities
from the Microsoft Marketplace listingWebsite call initiation
Users can place calls from any website where the platform is integrated.
Website SMS sending
Users can send SMS messages from any integrated website.
Website email sending
Users can send emails from any integrated website.
Department routing
The platform directs users to a specific department for inquiries.
Communications dashboard
A dashboard provides a summary of communications.
Use cases
- A website can route an inquiry to a selected department for a response.
Who it's for
Customer-service teams and business management.
In the catalog
497 plugins in Legal & Compliance
Price distribution: 16 free, 20 freemium, 233 paid, 228 price not published
Pricing & deployment
Platform
Microsoft 365
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Context to Call A new and unique customer-service oriented platform, Context to Call, is here to bring about a major change in the customer services and interactions, to help change businesses globally. It can be integrated easily with any website; it directs the users to a specific department enabling them to …»
Official marketplace listing
Marketplace
Publisher
V Group Consultancy Services Private Limited
Updated on marketplace
Facts verified