Communications (Exstream)

by OpenTextMicrosoft 365Freemium

Creates, edits, delivers, and tracks customer communications in Microsoft Teams with Exstream.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
Communications (Exstream) — screenshot from the Microsoft Marketplace listing

What it does

OpenText Communications (Exstream) creates responsive digital communications for mobile, tablet, and desktop outputs. It lets non-technical users edit and personalize text and graphics in templates, create business rules, and make controlled web-based edits. The add-in tracks electronic delivery, responds to failures through failover channels, and provides delivery and response information. It also creates accessible PDFs, manages documents with search, and connects data and content from applications such as ERP and CRM tools.

Key capabilities

from the Microsoft Marketplace listing

Responsive communications

Designs and simulates digital communications for mobile, tablet, and desktop outputs.

Business content authoring

Lets non-technical users create, edit, and personalize text and graphic messages in Exstream templates.

Interactive editing

Provides controlled web-based editing for personalized communications.

Engagement analytics

Tracks electronic delivery and response information and responds to failures through failover channels.

Accessible PDF creation

Creates PDFs with dynamic charts, videos, hyperlinks, multimedia elements, and WCAG 2.0 accessibility compliance.

Document repository

Manages document flows and provides advanced search for files.

Application integration

Connects data and content from applications including ERP and CRM tools such as Salesforce.

Who it's for

Non-technical users and teams working with ERP and CRM applications.

In the catalog

480 plugins in Microsoft Teams · Sales

Price distribution: 15 free, 10 freemium, 261 paid, 194 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Freemium

More from OpenText

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What the vendor says

«OpenText™ Communications (Exstream) helps companies streamline and automate their customer communications, support customer engagement initiatives and seamlessly integrate with existing business applications. Features Mobile customer communications Design and simulate responsive digital communications so that HTML …»

Official marketplace listing

Publisher
OpenText
Updated on marketplace
Facts verified

Tags

omnichannelccmcommunicationsexstream