Collects, evaluates, and tracks customer or employee ideas within Salesforce.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYProductivity
UPDATED ON MARKETPLACE
CN IDEAS — screenshot from the Salesforce AppExchange listing

What it does

CN IDEAS collects suggestions from customers or internal employees through Salesforce Lightning Experience and communities. Users can create, view, subscribe to, vote on, and attach files to ideas. Moderators, product owners, and unit heads can filter ideas, respond officially, manage status and category, and track progress toward analysis or implementation. Access controls determine whether users can read, create, update, or delete ideas.

Key capabilities

from the Salesforce AppExchange listing

Idea submission

Customers and employees can post ideas in configurable product or department categories.

Idea voting

Users can like, dislike, upvote, or downvote ideas.

Idea subscriptions

Users can subscribe to ideas and receive alerts and notifications about subscribed posts.

Idea filtering

Ideas can be filtered by category, status, and trending activity.

Idea moderation

Moderators, product owners, engagement, categories, and statuses.

Official responses

Authorized users can provide an official response to a qualified idea.

Lifecycle tracking

The app tracks an idea's lifecycle through analysis or implementation.

Access control

Access settings control whether users can read, create, update, or delete ideas.

Use cases

  • A company can gather product feedback from external customers through a community.
  • An organization can collect suggestions from employees across departments and have unit heads prioritize them.

Who it's for

Customers, internal employees, moderators, product owners, and unit heads.

How it compares

Ideas Anywhere supports internal and Community idea collection, Like/Dislike evaluation, comments, and Kanban-style status management with assignment. AC Ideas Ultimate adds AI-based classification and scoring by urgency and demand, while CN IDEAS describes access control, subscriptions, attachments, official responses, and lifecycle tracking. In-App Ideas focuses on collecting feedback and voting within Salesforce, and Ideas for Community provides Lightning components for ideas, voting, and comments.

NamePricingDeploymentUpdated
CN IDEASthis pluginPaidCloud
Ideas AnywhereFreeCloud
In-App Ideas | Capture and prioritize user feedback—right inside SalesforceFreeCloud

In the catalog

642 plugins in Salesforce Platform · Productivity

Price distribution: 308 free, 63 freemium, 271 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid

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What the vendor says

«The use case is for any organization to take feedback and new ideas/suggestions on their product from their end customers. Could be B2B, B2C. Can be used for internal purposes as well where all internal employees can give their suggestions and different products or unit heads can review the ideas and prioritize them …»

Official marketplace listing

Publisher
CLOUDNEURONS IT CONSULTING SERVICES LLP
Updated on marketplace
Facts verified