Clerk Chat

by Clerk Chat Inc.SalesforceFreemium

Send SMS, MMS, RCS, and WhatsApp messages from Salesforce with AI agents and synchronized records.

Facts verified appexchange.salesforce.comAd-free rankings
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYProductivity
UPDATED ON MARKETPLACE
Clerk Chat — screenshot from the Salesforce AppExchange listing

What it does

Clerk Chat connects Salesforce contacts, objects, and activities with voice and messaging workflows. It supports sending and receiving SMS, MMS, RCS, and WhatsApp messages within Salesforce, including individual, group, and campaign messages. AI agents can use Salesforce context and update records in real time. The service can connect an existing carrier and integrates with Microsoft Teams, Zoom, and Webex.

Key capabilities

from the Salesforce AppExchange listing

Multichannel messaging

Send and receive SMS, MMS, RCS, and WhatsApp messages inside Salesforce.

AI agents

Enable AI agents for voice and messaging that access Salesforce context and update records in real time.

Carrier connections

Connect an existing carrier without porting a phone number.

Group and campaign messaging

Support individual messages, group conversations, and campaigns.

Salesforce synchronization

Synchronize Salesforce contacts, objects, and activities automatically.

Business app integrations

Integrate with Microsoft Teams, Zoom, and Webex.

Messaging controls

Provide opt-in and opt-out management, content moderation, segmentation, scheduling, and messaging templates.

Use cases

  • Sales teams can engage leads through ongoing conversations while retaining conversation history in Salesforce.
  • Organizations can use an existing carrier for voice and messaging communications.

Who it's for

Sales teams and organizations using Salesforce with voice or messaging workflows.

How it compares

Webex App for Salesforce focuses on cross-functional collaboration and Salesforce messaging, including space creation and conversation traceability. Clerk Chat adds SMS, MMS, RCS, WhatsApp, voice, AI agents, carrier connections, and Salesforce record updates. AppShark Open SMS Pro focuses on sending SMS to leads, contacts, and custom objects for campaigns, alerts, reminders, and other outreach, while Clerk Chat supports several messaging channels and voice workflows.

NamePricingDeploymentUpdated
Clerk Chatthis pluginFreemiumCloud
Webex App for SalesforceFreemiumCloud
AppShark Open SMS ProPaidCloud

In the catalog

642 plugins in Salesforce Platform · Productivity

Price distribution: 308 free, 63 freemium, 271 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Freemium

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What the vendor says

«Clerk Chat makes every business conversational — on Voice, SMS, WhatsApp, and RCS. Instant, human-like replies, 24/7 in any language. Smarter actions. Real results. That’s the power of AI built for modern customer experiences. Clerk Chat integrates instantly with Salesforce, syncing contacts, objects, and activities …»

Official marketplace listing

Publisher
Clerk Chat Inc.
Updated on marketplace
Facts verified