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Cerebri Values CX v2 Platform
by Cerebri AIMicrosoft 365Paid
Measures customer engagement and analyzes customer journeys to recommend next best actions in Cerebri Values CX v2.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYHR
UPDATED ON MARKETPLACE
What it does
Measures customer engagement and uses those values in customer success and financial results workflows. Applies artificial intelligence methods to customer journeys to generate insights and recommendations. Its Next Best Action sets use modelling methods to time and value up to four events in a sequence. The platform is deployed on Microsoft Azure in a private cloud environment.
Key capabilities
from the Microsoft Marketplace listingEngagement measurement
Measures customer engagement.
Journey insights
Derives insights from customer journeys using artificial intelligence methods.
Next Best Actions
Generates Next Best Action sets based on sequences of up to four events.
Event sequencing
Times and values up to four events in a sequence.
In the catalog
719 plugins in HR
Price distribution: 12 free, 13 freemium, 256 paid, 438 price not published
Pricing & deployment
Platform
Microsoft 365
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Cerebri AI develops and sells the most sophisticated customer experience (CX) platform in the world that measures customer engagement and uses these values to drive customer success and financial results. Our Cerebri Values CX v2 platform is a leap forward in applying artificial intelligence methods to derive insights …»