Business Central
Lets Microsoft Teams users share Dynamics 365 Business Central records in chats and view or edit data without leaving Teams.
Microsoft CorporationPrice not published
Captivate Chat
by Captivate IO LtdMicrosoft 365Paid
Brings customer messages from external channels into Microsoft Teams for team-based handling.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
What it does
Captivate Chat collects customer conversations from websites, social messaging services, WhatsApp, SMS, and email within Microsoft Teams. Team members can view messages, route chats to colleagues, set priorities, and reply from the Teams interface. The add-in also supports GPT, Watson, and Amazon Lex bots, along with reporting and multiple languages.
Key capabilities
from the Microsoft Marketplace listingChannel aggregation
Messages from websites, Facebook Messenger, Instagram, Twitter, WhatsApp, SMS, and email appear in Teams.
Chat routing
Team members can set chat priorities and direct conversations to particular colleagues.
Bot connections
The add-in supports bots built with GPT, Watson, and Amazon Lex.
Reporting tools
Language support
The add-in supports communication across multiple languages.
How it compares
Captivate Chat is a paid cloud add-in updated on Dec 2025. Business Central has unknown pricing, cloud deployment, and a Mar 2026 update date, while Data Chat by Moodbit has unknown pricing, cloud deployment, and a Jun 2024 update date. Teams Ideas is paid, cloud-deployed, and updated in Dec 2025.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Data Chat by Moodbit | Price not published | Cloud | |
| Teams Ideas | Paid | Cloud |
In the catalog
950 plugins in Microsoft Teams · Collaboration
Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Transform Teams into a live chat platform with Captivate Chat. We integrate any customer live chats from: • Websites • Facebook Messenger • Instagram • Twitter • WhatsApp • SMS • Email This means you can read, reassign and respond to any customer conversations natively in Teams. With our powerful app, you can bring …»