360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
Manage calls, messaging, dialing, routing, and transcripts inside Salesforce.
360 Degree Cloud Technologies Pvt. Ltd.Paid
Canon Connect
by Loosely Canon LLCSalesforcePaid
Make calls, send texts, and manage outreach workflows in Salesforce Platform.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYSales
UPDATED ON MARKETPLACE
What it does
Canon Connect lets Salesforce users call leads and contacts from within Salesforce and record each call as an activity. It supports direct or automated text messaging, power dialing, voicemail capture, and call lists built with Salesforce automation, reports, and SOQL. Cadences can automate text outreach, task creation, and email sending. The product also provides open API endpoints for extensions and vendor support for setup, extensions, and compliance.
Key capabilities
from the Salesforce AppExchange listingCall activity logging
Calls to leads and contacts can be placed within Salesforce and recorded as activities.
Salesforce texting
Texts can be sent to leads and contacts directly or through Salesforce automations.
Power dialing
Power Dial can call leads and contacts within Salesforce.
Salesforce call lists
Call lists use Salesforce automation, reports, and SOQL to direct outreach to selected people.
Outreach cadences
Cadences can automate text outreach, task creation, and email sending.
Voicemail capture
Voicemail records missed calls.
Open API endpoints
Open API endpoints support extensions to the product.
Who it's for
Salesforce users, sales representatives, and business teams managing leads and contacts.
How it compares
360 CTI Telephony for Salesforce includes phone calls, SMS, WhatsApp messages, cloud telephony, and Open CTI support, while Canon Connect lists call lists, cadences, voicemail capture, and open API endpoints. CloudTalk CTI for Salesforce describes global calling, workflow triggers, and cadence branching, while Canon Connect describes Salesforce call lists and cadence actions for texts, tasks, and emails. PhoneIQ CTI emphasizes live call monitoring, whisper and barge features, historical reporting, and Salesforce call routing; these functions are not stated for Canon Connect. Fastcall CTI includes calling, texting, and interaction logging on Salesforce desktop and mobile, while Canon Connect does not mention mobile access.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| CloudTalk CTI for Salesforce: Global Calling, SMS, Cadences & Einstein AI | Paid | Cloud | |
| PhoneIQ CTI | Phone System, Power Dialer, Call Center, Telephony, Mobile | Paid | Cloud | |
| Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile | Paid | Cloud |
In the catalog
1,106 plugins in Salesforce Platform · Sales
Price distribution: 265 free, 166 freemium, 675 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«A web phone for Salesforce users. Call, text and build a contact center for your business. You'll have access to modern contact center solutions made to scale with you. Canon Connect is extensible with many open API endpoints to further tailor the solution to you. Our team is happy to assist you in any setup …»