BoostLog ticket management app by Jetpacks!

by Jetpacks LLCSalesforceFree

Manage Salesforce tickets with submissions, screenshots, approvals, testing, reassignment, and deployment tracking.

Facts verified appexchange.salesforce.comAd-free rankings
PRICINGFree
DEPLOYMENTCloud
CATEGORYProject Management
UPDATED ON MARKETPLACE
BoostLog ticket management app by Jetpacks! — screenshot from the Salesforce AppExchange listing

What it does

BoostLog lets users submit tickets from any Salesforce screen through a global action and attach screenshots. Admins monitor tickets on a dashboard and can turn them into user stories for sprint planning. The app includes ticket approvals, test generation for user validation, automatic reassignment, and deployment tracking.

Key capabilities

from the Salesforce AppExchange listing

Ticket submission

Users can submit tickets from any Salesforce screen through a global action.

Screenshot uploads

Users can attach screenshots when submitting tickets.

Dashboard tracking

Admins can monitor tickets from a dashboard.

User story conversion

Admins can turn tickets into user stories for sprint planning.

Ticket approvals

Tickets requiring additional work can go through an approval process.

Test generation

The app generates tests for users to validate the work.

Deployment tracking

The workflow includes automatic reassignment and deployment tracking after user validation.

Who it's for

Admins and users involved in Salesforce ticket management, testing, sprint planning, and deployment.

How it compares

BoostLog covers ticket submission, screenshot uploads, approvals, user validation, test generation, reassignment, and deployment tracking in Salesforce. Prodofy covers project and support management for in-house teams.

NamePricingDeploymentUpdated
BoostLog ticket management app by Jetpacks!this pluginFreeCloud
Prodofy | Effortless Project & Support ManagementPaidCloud

In the catalog

71 plugins in Salesforce Platform · Project Management

Price distribution: 26 free, 4 freemium, 41 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free

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What the vendor says

«BoostLog simplifies ticket management in any Salesforce Org by providing a seamless way to track, resolve, and follow up on issues. ✅ Easy Ticket Submission – Users can submit tickets and upload screenshots from any screen using a global action. 📊 Centralized Tracking – Admins can monitor tickets from a dashboard and …»

Official marketplace listing

Publisher
Jetpacks LLC
Updated on marketplace
Facts verified