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Blameless
by BlamelessMicrosoft 365Price not published
Manage incident response in Microsoft Teams with roles, tasks, escalations, Jira links, and stakeholder notifications.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
What it does
Blameless provides incident response functions within Microsoft Teams. It supports incident status management, role assignment, task management, incident context, video conference links, PagerDuty escalation, and Jira connections. The listing also describes automated stakeholder notifications, follow-up actions, retrospective reports, and reliability insights. An active Blameless account is required for the web console capabilities and Microsoft Teams chatbot.
Key capabilities
from the Microsoft Marketplace listingIncident management
The app supports starting, showing summaries for, checking, and resolving incidents in Microsoft Teams.
Role assignment
Incident roles can be assigned to users so they inherit default tasks.
Task management
Users can add, assign, and view incident tasks.
Incident context
Incidents can include status, severity, type, description, tags, images, and messages.
Conference links
Incidents can include dedicated conferences using Teams Video, Zoom, GoToMeeting, or Google Meet.
PagerDuty escalation
Incidents can be escalated to on-call teams through PagerDuty integration.
Jira connection
The app can connect an incident to its corresponding Jira ticket.
Automated notifications
CommsFlow supports customizable automated notifications for stakeholders.
Use cases
- When an incident is declared, the app can rally subject matter experts in Microsoft Teams.
- After an incident, teams can create follow-up actions and use automated retrospective reports.
Who it's for
The listing names incident response teams, subject matter experts, on-call teams, and stakeholders.
In the catalog
844 plugins in Microsoft Teams · Analytics
Price distribution: 27 free, 45 freemium, 294 paid, 478 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«Blameless supercharges your incident response. Coordinate your team with clear process steps, roles and tasks out of the box so you can focus on resolution. Or, configure Blameless to your run-books with automated communications to keep all stakeholders stay informed. Save your team hours with automated retrospective …»