Contact Center | ROGER365.io
ROGER365.io Contact Center provides voice call queues, routing, and reporting for Microsoft Teams.
ROGER365.ioPrice not published
babelforce
by babelforce GmbHMicrosoft 365Paid
Automates customer service processes across Microsoft Teams, contact centers, and connected business systems.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
babelforce provides a no-code platform for creating and changing customer service processes across Microsoft products and other systems. It includes VoiceBot functions based on conversational AI, natural language understanding, natural language processing, speech to text, and text to speech. The platform connects Microsoft Teams with contact center, ticketing, CRM, and custom systems. It supports inbound, outbound, multichannel, and self-service processes.
Key capabilities
from the Microsoft Marketplace listingVoiceBot AI
Provides VoiceBot functions using conversational AI, natural language understanding, natural language processing, speech to text, and text to speech.
No-Code Process Design
Provides visual tools for creating and changing customer service processes without coding skills.
Microsoft Product Integration
Connects with Microsoft Teams, Power BI, and AppInsights.
Agent Status Sync
Synchronizes contact center agent status with Microsoft Teams.
External System Links
Connects Microsoft systems with ticketing, CRM, and custom systems.
Service Channels
Supports inbound, outbound, multichannel, and self-service processes.
Who it's for
babelforce names customer service agents as users of its platform.
How it compares
babelforce is a paid cloud listing, as are Talkdesk connector for Microsoft Dynamics 365, Bright Pattern Omnichannel Contact Center for Dynamics and Teams, and Talkdesk Microsoft Teams Connector. Contact Center | ROGER365.io and Voca Conversational Interaction Center have unknown pricing and cloud deployment. babelforce was updated on Dec 2025, while Contact Center | ROGER365.io was updated in Jun 2026, Talkdesk connector for Microsoft Dynamics 365 in Aug 2026, Voca Conversational Interaction Center in Jan 2025, Bright Pattern Omnichannel Contact Center for Dynamics and Teams in Jul 2026, and Talkdesk Microsoft Teams Connector in May 2026.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Talkdesk connector for Microsoft Dynamics 365 | Not in catalog | ||
| Bright Pattern Omnichannel Contact Center for Dynamics and Teams | Not in catalog | ||
| Talkdesk Microsoft Teams Connector | Paid | Cloud | |
| Contact Center | ROGER365.io | Price not published | Cloud | |
| Voca Conversational Interaction Center | Price not published | Cloud | |
In the catalog
67 plugins in Microsoft Teams · Customer Service
Price distribution: 1 free, 3 freemium, 26 paid, 37 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Paid
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What the vendor says
«babelforce is the most flexible automation platform for customers. We started babelforce in 2013 because we’d seen how many broken processes existed in the contact center. Why should customers struggle to get good service? After looking around for a platform that could fix those processes – and simplify service – we …»