Smart Assets Suggestions for Jira
Predicts and fills Jira Assets field values from issue descriptions, request types, and summaries.
Sykora IT s.r.o.Paid
AI Ticket Assistant
by DevinitiAtlassianPaid
Creates structured tickets in Jira Service Management from user input through multilingual AI conversations.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
The assistant guides users through ticket creation in Jira Service Management. It identifies a request type, fills standard Jira fields, and captures missing details through multilingual conversations. Agents receive structured tickets with the captured details.
Key capabilities
from the Atlassian Marketplace listingAI ticket intake
Guides users through AI-based ticket creation and captures request details.
Request type selection
Selects a suitable request type for the ticket.
Jira field completion
Automatically fills standard Jira fields.
Speech support
Supports speech as an input method.
Multilingual conversations
Supports 50+ languages.
Editable ticket preview
Provides a ticket preview that can be edited before submission.
Usage monitoring
Includes usage monitoring and cost control.
Who it's for
The add-in is for Jira Service Management users and agents.
How it compares
AI Ticket Assistant and Smart Assets Suggestions for Jira are paid cloud add-ins; AI Ticket Assistant was updated in Oct 2025, while Smart Assets Suggestions for Jira was updated in Aug 2026. Unlike Microsoft Teams for Jira & JSM, which supports cloud, server, and data-center deployment, AI Ticket Assistant lists cloud deployment only.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Smart Assets Suggestions for Jira | Paid | Cloud | |
| Microsoft Teams for Jira & JSM | Paid | Cloud · Data Center · Server |
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Book a 1:1, personalized demo with our product team 🗒️ Documentation 🌐 Website AI Ticket Assistant helps your users create clean, complete tickets by finding the best request type, automatically filling required fields, and capturing missing details through smart, multilingual conversations. Agents receive …»