Manage cloud phone systems in Microsoft Teams with call routing, IVR, alerts, conferencing, and call monitoring.

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PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
Acefone — screenshot from the Microsoft Marketplace listing

What it does

Provides hosted phone systems with a web portal for managing call-related activity. It supports different ringing strategies, interactive voice response, missed-call alerts, conference calls, and call monitoring. The vendor also describes real-time call reporting, API integrations, technical assistance, and training.

Key capabilities

from the Microsoft Marketplace listing

Call routing

Sets different ringing strategies for multiple numbers.

Interactive voice response

Integrates an interactive voice response system for customer interactions.

Missed-call alerts

Sends missed-call alerts by email or message.

Conference calling

Supports conference calls with agents in different locations.

Call monitoring

Monitors and tracks calls.

Call reporting

Provides real-time reports on call-related analytics.

Use cases

  • Businesses can manage hosted phone systems through a web portal.

Who it's for

The listing names businesses and individuals as users.

In the catalog

2,531 plugins in Microsoft Teams · Analytics

Price distribution: 125 free, 147 freemium, 1,350 paid, 909 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Paid

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What the vendor says

«About Acefone Acefone is committed to providing innovative hosted PBX solutions to businesses across the world. Our expert team offer a bespoke, professional service to our customers and are on hand 24/7 with technical assistance and training. We pride ourselves on delivering innovative hosted phone systems, which …»

Official marketplace listing

Publisher
The Real PBX Ltd.
Updated on marketplace
Facts verified

Tags

hostedpbxcontactcentersolutionsfreephonenumberacefone