8x8

by 8x8 IntegrationsMicrosoft 365Price not published

Adds 8x8 calling, messaging, fax, voicemail, and customer engagement features to Microsoft Teams.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
8x8 — screenshot from the Microsoft Marketplace listing

What it does

The app brings 8x8 voice, SMS, MMS, fax, voicemail, and customer engagement functions into Microsoft Teams. It provides voicemail transcripts and call recordings, along with call queue, call forwarding, and contact management features. Users can place external calls through 8x8 and configure Microsoft Entra single sign-on. Some functions require specific licenses or are available only in select countries.

Key capabilities

from the Microsoft Marketplace listing

Voicemail access

Provides access to 8x8 voicemail, transcripts, and call recordings.

Call management

Supports call queues, call forwarding, and 8x8 contacts.

SMS and MMS

Supports sending and receiving SMS and MMS in select countries.

Internet fax

Supports internet fax with optional AI writing tools.

External calling

Supports outbound external calls powered by 8x8.

Single sign-on

Supports Microsoft Entra single sign-on when configured.

Customer engagement

Provides access to 8x8 Engage features with an 8x8 Engage license.

How it compares

8x8, iPECS ONE Add-in, Beni, Quire, Triyo, and Keyyo all use cloud deployment and have unknown pricing models. 8x8 was updated on Mar 2026, while iPECS ONE Add-in was updated in Oct 2025, Beni in Jul 2025, Quire in May 2026, Triyo in Apr 2022, and Keyyo in Aug 2024.

NamePricingDeploymentUpdated
8x8this pluginPrice not publishedCloud
iPECS ONE Add-inPrice not publishedCloud
BeniPrice not publishedCloud
QuirePrice not publishedCloud
TriyoPrice not publishedCloud
KeyyoPrice not publishedCloud

In the catalog

950 plugins in Microsoft Teams · Collaboration

Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published

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What the vendor says

«Bring reliable voice, SMS, fax, and customer engagement capabilities into Microsoft Teams with 8x8’s enterprise-grade communications platform. The 8x8 for Microsoft Teams app helps licensed 8x8 users stay productive—whether you're managing business calls, responding to messages, or engaging with customers.»

Official marketplace listing

Publisher
8x8 Integrations
Updated on marketplace
Facts verified

Tags

8x8collaborationproductivity